24/7 Support
< 5 min Response
EU Based Support
Real Technicians
24/7 Available
Maenda Media Support
Average < 5 minutesOnline
MM
Hi! 👋 Welcome to Maenda Media. How can we help you today?
10:30I have a question about my hosting package
10:31MM
EU Support
Real Technicians
Fast Response
< 5 min
Avg. Response
98%
Satisfaction
10K+
Tickets/month
24/7
Available
Support Channels
Choose Your Preferred Way
Reach us through the channel you prefer
Live Chat
Chat directly with our AI assistant or a real technician
24/7 available< 5 minutes
Send Us a Message
Fill out the form and we'll get back to you as soon as possible
Direct Lines
Send your question directly to the right department
Company Details
Maenda Media
Van Rhemenhof 55
6956 AL
Nederland
Chamber of Commerce: 97654321
VAT: NL123456789B01
Personal Service
Always a Real Person on the Line
Our smart AI assistant helps you instantly, and you can always connect to a real technician. No endless queues - just fast, personal support.
EU Support
Experienced Technicians
Fast Solutions
Personal Contact
Support Promise
Average < 5 min
Our average response time. Real technicians ready to help.
10K+
Tickets/month
Avg. Response
FAQ
Quick Answers
How fast will I get a response?
Our average response time is less than 5 minutes via live chat. For email we aim for a response within 4 hours. By phone you can reach us directly during office hours.
Is support really available 24/7?
Yes! Our live chat is staffed 24/7 by real technicians. By phone we're available Mon-Fri 09:00-17:00. For urgent issues outside office hours you can always chat or create an urgent ticket.
What languages do you support?
Our support team speaks Dutch, English and German. You can reach us in all these languages via phone, chat and email.
I'm already a customer, what's the best way to contact you?
As an existing customer, it's best to log in to your dashboard and create a support ticket. This way we have direct access to your account details and can help you faster.