24/7 Support
We're Here to Help You
Our support team is ready to assist you. Real technicians who understand and solve your issue directly. No queues, no scripts.
< 5 min Response
EU Based Support
Real Technicians
24/7 Available
Support Center
Maenda Media
Online
<15m
Responstijd
98%
Tevreden
24/7
Beschikbaar
Live Chat
Direct antwoord
E-mail Support
Binnen 4 uur
Ticket Systeem
Voor complexe vragen
24/7 Online
Support Channels
Choose Your Preferred Way
Reach us through the channel you prefer
Live Chat
Chat directly with our AI assistant or a real technician
24/7 available< 5 minutes
Send Us a Message
Fill out the form and we'll get back to you as soon as possible
Direct Lines
Send your question directly to the right department
Sales & Advice
hallo@maenda.mediaTechnical Support
support@maenda.mediaBilling
billing@maenda.mediaAbuse & Security
abuse@maenda.mediaCompany Details
Maenda Media
Van Rhemenhof 50
6956 AL
Nederland
Chamber of Commerce: 78752345
VAT: NL003376967B89
FAQ
Quick Answers
How fast will I get a response?
Our average response time is less than 5 minutes via live chat. For email we aim for a response within 4 hours. By phone you can reach us directly during office hours.
Is support really available 24/7?
Yes! Our live chat is staffed 24/7 by real technicians. By phone we're available Mon-Fri 09:00-17:00. For urgent issues outside office hours you can always chat or create an urgent ticket.
What languages do you support?
Our support team speaks Dutch, English and German. You can reach us in all these languages via phone, chat and email.
I'm already a customer, what's the best way to contact you?
As an existing customer, it's best to log in to your dashboard and create a support ticket. This way we have direct access to your account details and can help you faster.
