Enterprise SLA

Enterprise VPS with SLA Guarantee

99.95% uptime guarantee, dedicated CPU cores, RAID 10 storage and managed services. For business-critical applications where downtime is not acceptable.

99.95-99.99% Uptime SLA

Dedicated CPU Cores

RAID 10 NVMe Storage

Managed Services Included

200+ Enterprise customers

4.9/5 rating

SLA Dashboard

Enterprise Monitoring

LIVE

99.95% uptime

This Month99.99%

YTD Average99.97%

Incidents0

<15m

Response

24/7

Monitoring

100%

Compensatie

Laatste 7 dagen

7d geledenVandaag

SLA Gegarandeerd

Financiële compensatie bij downtime

<15 min response

Enterprise Grade

Gegarandeerde uptime met financiële compensatie

ISO 27001

GDPR Compliant

99.95%SLA

SLA Levels

Choose Your SLA Level

From business to enterprise - each level offers different uptime guarantees and support priority.

Business

99.9%

Uptime Guarantee

Max. Downtime43 min/maand

Response Time< 60 min

SupportKantooruren

Compensation10%/dag

Popular

Professional

99.95%

Uptime Guarantee

Max. Downtime21 min/maand

Response Time< 30 min

Support24/7

Compensation25%/dag

Enterprise

99.99%

Uptime Guarantee

Max. Downtime4 min/maand

Response Time< 15 min

Support24/7 Priority

Compensation50%/dag

Incident Response

What Happens During an Incident?

0-15 min

Detection

Automatic monitoring detects issues immediately

15-30 min

Response

Engineer is alerted and starts diagnosis

30-60 min

Resolution

Issue is resolved and system restored

24 uur

Reporting

Full incident report for transparency

Uptime Explained

What Does Uptime Actually Mean?

The difference between 99% and 99.99% uptime seems small, but in practice it's huge. Choose the level that fits your business.

99%

Standard Hosting

~7.3 hours downtime/month

99.9%

Business

~43 min downtime/month

99.95%

Enterprise

~21 min downtime/month

99.99%

Premium Enterprise

~4.3 min downtime/month

99.95%

Guaranteed Uptime

min max. downtime/month

25%

compensation/day

<15

min response time

24/7

monitoring

Enterprise Guarantees

For Business-Critical Applications

VPS with SLA is designed for applications where downtime is not acceptable. E-commerce, SaaS platforms, financial systems - we make sure it runs.

99.95% SLA Guarantee

Dedicated CPU Cores

RAID 10 Storage

24/7 Priority Support

Enterprise Grade

Maximum Uptime

Contractual uptime guarantee with automatic compensation.

99.95%

SLA

Guaranteed

Enterprise Packages

VPS with SLA Packages

Managed services and SLA guarantee included as standard. All packages with dedicated CPU cores and RAID 10 storage.

99.95% SLA guarantee

Priority support

Automatic compensation

Enterprise Support

Multiple Support Channels

Reach us via the channel you prefer. 24/7 available for critical issues.

Phone Support

Direct contact with a senior engineer

<15 min response

Live Chat

Real-time help via our chat

24/7 beschikbaar

Email Support

Comprehensive technical assistance

<4 uur response

VPS with SLA FAQ

What does 99.95% uptime SLA mean?

An SLA is a contractual guarantee. 99.95% uptime means maximum 4.38 hours downtime per year. If we don't meet this guarantee, you automatically receive compensation. This only applies to downtime caused by us.

What is the difference with standard VPS?

Standard VPS has 99.9% uptime target (no guarantee), shared CPU cores, regular storage and basic support. VPS with SLA has contractual 99.95% guarantee, 100% dedicated CPU, RAID 10 storage and priority support with managed services.

What are managed services exactly?

We manage your server completely: OS installation and updates, security patches, firewall configuration, monitoring setup, backup management and performance optimization. You only need to run your application.

What does dedicated CPU cores mean?

With VPS with SLA your CPU cores are 100% dedicated - they are not shared with other VPS servers. This means guaranteed performance without influence from other servers.

Are backups included?

Yes, daily automatic backups are included as standard with 7-30 days retention depending on your package. Backups are stored at a separate location.

Ready for Enterprise?

Discuss your requirements with our experts and discover which package suits you.